PartnerCentric Earns NPS Score of 69 from Publisher Partners
A few times a year, PartnerCentric sends out a Net Promoter Score survey to our team, our clients and our publishers. This allows us to gauge how we’re performing as an organization and it helps us build and strengthen the meaningful relationships we have with our valued partners.
We are proud to announce that we had an excellent response to our publisher NPS survey and received a score of 69 for the second year in a row while increasing the response rate by 27%! This puts us on par with companies like Amazon and Apple in terms of providing excellent service and support.
To thank all the publishers who took the time to fill out the survey, they were entered into a raffle for a $100 gift card from a PartnerCentric client. Congratulations to Teresa Sacristan from Sovrn for winning the prize and thanks to all of our wonderful publishers who participated. Your feedback is so important to us and we love working with you all!