Better tech starts here.

We are seeking a remote, full-time Jr. Technical Operations Specialist to join our Technical Operations team. This role fulfills key functions for PartnerCentric as a best in class agency. The Jr. Technical Operations Specialist will contribute to efficient and correct integrations of new clients, as well as assisting with troubleshooting and diagnosis of new tracking issues for all of our clients. This includes tracking testing, review of tracking code and communication with our clients to update and correct technical and compliance issues. Duties also encompass ownership of product feed operations and assisting our internal team with technical issues and inquiries. This position also plays a key role in the setup and configurations of our internal technologies. This position would be an excellent introduction to the affiliate and tech industry for a recent graduate or anyone looking to begin a new career.

Pay: Commensurate based upon experience

Benefits:

• 401(k)
• Dental Insurance
• Vision Insurance
• Health Insurance
• Paid time off

Core Responsibilities:

• Client Implementation Testing
  • Ensure correct tracking has been implemented through a designated quality assurance testing protocol
• Product Feed Maintenance and Updates
  • Assist clients with required feed updates, including formatting and proper upload procedure
  • Verify feeds update at the correct cadence
• Tracking Issue Investigations
  • Dig into suspected and known issues to resolve efficiently and correctly
• Administration of on and off boarding tasks
  • Create projects in Asana to assist in product management
  • Create and maintain new client documentation
  • Creation and maintenance of integration slack channels
• Administration of PartnerCentric technology
  • Company onboarding and offboarding
  • Configuration of attribution controls and settings
  • Basic attribution analysis
• Communicate with clients and partners as needed

Minimum Qualifications:

• High school diploma or equivalent is required; pursuit of higher education is a plus.
• Partnership focused
  • Demonstrate ownership in assisting clients and other internal stakeholders. Stakeholders should feel they are working with a trusted partner.
• Well-balanced in being clear and concise
• Basic knowledge of marketing technologies, SaaS, or database solutions
• Strong communication skills with a history of working across multiple teams
• Technical understanding of data solutions, including the ability to read and write object-oriented languages
• Experience in creative problem-solving
• Ability to identify and implement efficiencies
  • Develop and implement processes and procedures that improve our efficiency and efficacy
• Training for the following competencies would be provided:
  • Testing protocol and tracking issue troubleshooting
  • Product Feed expertise
  • Integrations & Off-boarding process expertise

Please submit all resumes and cover letters to careers@partnercentric.com. NO PHONE CALLS PLEASE!